Privacy Policy
At Zetek Electronics, we are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile application, or use our services (collectively, the "Platform"). Please read this policy carefully. By accessing our Platform, you consent to the data practices described in this document.
1. Information We Collect
We collect information that you voluntarily provide to us, as well as data collected automatically when you navigate our Platform.
- Personal Identification Information: When you register for an account, place an order, or subscribe to our newsletter, we collect your full name, email address, phone number, and delivery address.
- Payment Information: For purchases, we require payment details. However, Zetek Electronics does not store your full credit card numbers or bank PINs. All financial transactions are encrypted and processed directly by our secure, certified third-party payment gateways (e.g., Paystack, Flutterwave).
- Automated Device Data: We automatically collect standard internet log data, such as your IP address, browser type, operating system, device identifiers, and browsing behavior on our site to optimize your user experience.
2. How We Use Your Information
We use the personal information we collect for the following business purposes:
- Order Fulfillment: To process your transactions, arrange for delivery, and provide you with order confirmations and tracking updates.
- Customer Support: To respond to your inquiries, handle return requests, and resolve technical issues.
- Personalization: To tailor your experience, recommend tech products based on your past browsing history, and save your preferences.
- Marketing & Communications: To send you promotional emails, newsletters, and exclusive discount alerts (you can opt out of these at any time).
- Security & Fraud Prevention: To monitor for suspicious activity, verify identities, and protect our Platform against cyber threats.
3. Cookies and Tracking Technologies
Our Platform uses "cookies," web beacons, and similar tracking technologies to function effectively. Cookies are small data files stored on your device that help us remember your shopping cart items, keep you logged into your account, and analyze site traffic patterns. You can choose to accept or decline cookies through your web browser settings. However, disabling cookies may limit your ability to use certain features of our Platform, such as the checkout process.
4. Data Sharing and Third Parties
Zetek Electronics does not sell, rent, or trade your personal data to third parties for their marketing purposes. We only share your information in the following limited circumstances:
- Service Providers: We share necessary details (like your name, phone number, and address) with trusted third-party logistics and delivery partners (e.g., DHL, GIG Logistics) solely for the purpose of fulfilling your order.
- Legal Obligations: We may disclose your information if required to do so by law, court order, or governmental regulation, or if such disclosure is necessary to protect the rights, property, or safety of Zetek Electronics, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of company assets, your personal data may be transferred to the acquiring entity.
5. Data Security and Retention
We implement robust, industry-standard security measures—including SSL encryption, secure servers, and regular malware scanning—to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by Nigerian law.
6. Your Data Protection Rights
Under the Nigeria Data Protection Regulation (NDPR) and other applicable privacy laws, you have specific rights regarding your personal data:
- The right to access: You can request copies of your personal data stored by us.
- The right to rectification: You can request that we correct any information you believe is inaccurate or incomplete via your Account Dashboard.
- The right to erasure: You can request that we permanently delete your personal data from our systems, under certain conditions.
- The right to restrict processing: You can request that we pause the processing of your personal data.
To exercise any of these rights, please contact our Data Protection Officer at legal@zetek.com.
7. Children's Privacy
Our Platform is not intended for use by individuals under the age of 18 without parental consent. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take immediate steps to delete such information from our servers.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please reach out to us: